1. Introduction

Welcome to eyesotope.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how eyesotope.com ("we," "our," or "us") collects, uses, shares, and protects your personal data when you use our farm management platform and services.

By using eyesotope.com, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

When you use eyesotope.com, you may provide us with the following information:

Account Information: Name, email address, phone number, company/farm name, billing address, and payment information
Profile Information: Profile photo, job title, farm location, and other optional profile details
Farm Data: Information about your farm operations, including crop types, livestock inventory, field boundaries, soil data, weather observations, equipment details, and production records
Financial Data: Budget information, transaction records, expense tracking, revenue data, and financial planning details
Communications: Messages, feedback, support requests, and other communications with eyesotope.com
Documents and Files: Any files, images, or documents you upload to the platform

2.2 Information Collected Automatically

When you access eyesotope.com, we automatically collect certain information, including:

Device Information: IP address, browser type and version, operating system, device identifiers, and hardware model
Usage Data: Pages visited, features used, time spent on the platform, click patterns, and navigation paths
Location Data: Geolocation information from your device (with your permission) and GPS coordinates associated with farm locations
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see Section 8)
Log Data: Server logs, error reports, and system activity logs

2.3 Information from Third Parties

eyesotope.com may receive information about you from third-party sources, including:

Weather Services: Local weather data and forecasts for your farm locations
Mapping Services: Geographic data, satellite imagery, and mapping information
Agricultural Data Providers: Market prices, commodity data, soil information, and industry benchmarks
Payment Processors: Transaction confirmations and payment status
Integration Partners: Data from third-party services you connect to eyesotope.com
Public Sources: Publicly available agricultural data and regulatory information

3. How We Use Your Information

eyesotope.com uses your information for the following purposes:

3.1 Service Provision and Management

Create and manage your account
Provide farm management tools and features
Process and track your farm operations data
Generate reports, analytics, and insights
Enable collaboration with team members
Synchronize data across devices

3.2 AI and Machine Learning

Provide AI-powered recommendations and predictions
Develop and improve machine learning models
Analyze patterns and trends in agricultural data
Generate automated insights and alerts
Train AI systems to better serve farm management needs

3.3 Communication

Send service-related notifications and updates
Respond to your inquiries and support requests
Send newsletters and promotional materials (with your consent)
Notify you about changes to our services or policies
Conduct surveys and gather feedback

3.4 Payment Processing

Process subscription payments and billing
Manage invoices and financial records
Prevent fraud and unauthorized transactions
Handle refunds and payment disputes

3.5 Platform Improvement and Development

Analyze usage patterns to improve features
Develop new tools and functionality
Conduct research and analytics
Test and optimize platform performance
Fix bugs and technical issues

3.6 Security and Legal Compliance

Protect against fraud, abuse, and security threats
Enforce our Terms of Service
Comply with legal obligations and regulations
Respond to legal requests and prevent illegal activities
Protect the rights and safety of our users

4. How We Share Your Information

eyesotope.com does not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We will share your information when you explicitly consent or direct us to do so, such as when you integrate third-party services or share data with collaborators.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in operating eyesotope.com, including:

Cloud hosting and data storage providers
Payment processing services
Email and communication platforms
Analytics and monitoring services
Customer support tools
Marketing and advertising platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Team Members and Collaborators

If you invite team members or collaborators to your eyesotope.com account, they will have access to the farm data and information you choose to share with them based on their assigned permissions.

4.4 Business Transfers

If eyesotope.com is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.5 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

Comply with legal obligations
Protect our rights and property
Prevent fraud or security issues
Protect the safety of our users or the public

4.6 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. This may include industry trends, benchmarking data, and research insights.

5. Data Retention

eyesotope.com retains your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. Specific retention periods include:

Account Data: Retained while your account is active and for a reasonable period afterward to comply with legal obligations
Farm Operations Data: Retained based on your subscription plan and data retention settings
Financial Records: Retained for at least 7 years to comply with tax and accounting requirements
Communications: Retained for as long as necessary to provide support and resolve disputes
Legal Data: Retained as required by applicable laws and regulations

After the retention period expires, we will securely delete or anonymize your information. You may request deletion of your data at any time, subject to legal and contractual obligations.

6. Data Security

eyesotope.com implements industry-standard security measures to protect your personal information, including:

Encryption: Data is encrypted in transit using SSL/TLS and at rest using strong encryption standards
Access Controls: Strict access controls and authentication mechanisms to prevent unauthorized access
Regular Audits: Security audits, vulnerability assessments, and penetration testing
Employee Training: Regular security awareness training for our employees
Monitoring: Continuous monitoring for suspicious activities and security threats
Backup Systems: Regular data backups and disaster recovery procedures
Secure Infrastructure: Use of secure, SOC 2 compliant cloud hosting providers

While we take reasonable precautions to protect your data, no security system is completely impenetrable. We cannot guarantee absolute security of your information transmitted through eyesotope.com.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access your personal information and request a copy of your data in a portable format.

7.2 Correction and Update

You can update or correct your personal information through your account settings or by contacting us at support@eyesotope.com.

7.3 Deletion

You may request deletion of your personal information, subject to legal obligations and legitimate business purposes. Note that deleting your account will result in permanent loss of your farm data.

7.4 Opt-Out of Marketing

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or adjusting your notification preferences in your account settings.

7.5 Data Restriction

You may request that we restrict the processing of your personal information in certain circumstances.

7.6 Object to Processing

You have the right to object to certain types of data processing, including processing for direct marketing purposes.

7.7 Withdraw Consent

Where we rely on your consent to process your information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at support@eyesotope.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit eyesotope.com. We use cookies and similar tracking technologies to improve your experience and understand how you use our platform.

8.2 Types of Cookies We Use

Essential Cookies: Required for basic platform functionality, such as authentication and security
Performance Cookies: Help us understand how visitors use eyesotope.com and identify areas for improvement
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Collect information about usage patterns and user behavior
Advertising Cookies: Used to deliver relevant advertisements (with your consent)

8.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of eyesotope.com. Most browsers allow you to:

View and delete cookies
Block all cookies
Block third-party cookies
Clear all cookies when you close your browser

8.4 Do Not Track

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for responding to Do Not Track signals, and eyesotope.com does not respond to such signals at this time.

9. Children's Privacy

eyesotope.com is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you believe we have collected information from a child, please contact us immediately at support@eyesotope.com.

10. International Data Transfers

eyesotope.com may store and process your information in various countries, including the United States and other jurisdictions where our service providers are located. These countries may have different data protection laws than your country of residence.

When we transfer your information internationally, we implement appropriate safeguards to protect your data, including:

Standard contractual clauses approved by relevant authorities
Data processing agreements with service providers
Compliance with applicable data protection frameworks
Adequate security measures during data transfers

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request information about the categories and specific pieces of personal information we collect
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (note: eyesotope.com does not sell personal information)
Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at support@eyesotope.com or call our toll-free number. We will verify your identity before processing your request.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

eyesotope.com processes your data based on the following legal grounds:

Contract Performance: To provide services you've requested
Legitimate Interests: To improve our platform and prevent fraud
Consent: Where you've given explicit consent for specific processing
Legal Obligations: To comply with applicable laws

13. Third-Party Websites and Services

eyesotope.com may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of any third-party websites or services you visit or use in connection with eyesotope.com.

14. Changes to This Privacy Policy

eyesotope.com reserves the right to update this Privacy Policy at any time. When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you via email or through a prominent notice on our platform
Provide at least 30 days' notice before significant changes take effect

Your continued use of eyesotope.com after changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Policy